Hera is a list of frequently asked questions about us
Think about those frustrating blackouts and rising electricity bills. Solar solves both for you. You tap into free sunshine. You slash your power costs. You gain energy independence.
Since we're based in Nairobi, you get speed. If we have your item in stock, you collect it same-day. For larger orders? We deliver across Kenya within 1-3 working days. Your time matters.
You need tough panels. Our JA N-Type and LONGi HI-MO X6 panels handle heat, dust, and heavy rain perfectly. Why? They’re made for conditions like yours. Expect 25+ years of strong performance on your roof.
Yes, if you have reflective surfaces (like light-colored tiles) near your panels. They catch sunlight from both sides. You get up to 30% extra power – smart for squeezing more energy from your space.
Our Trunsun Submersible DC Pumps are perfect for you. They use solar directly – no batteries needed. You save big on diesel/generator costs. Just match the pump to your water depth and daily needs. We’ll help you choose.
Only if you add batteries. But most people use sunlight hours for pumping. Store water in tanks instead – it’s cheaper. Ask us about hybrid pumps if nighttime use is essential for you.
Our SRNE Hybrid Inverters (ASP Series) do this for you. They switch to solar/battery power in under 10 seconds when the grid fails. Your TV or fridge won’t even flicker.
That depends on you: SRNE Lithium Batteries: 8-10 years (if you avoid deep discharges). GEL/Tubular Batteries: 3-5 years (cheaper upfront but shorter life). We’ll explain to you how to maximize your battery’s lifespan.
Yes. There are advantages to our all-in-one system. You get panels, battery, inverter, and controller in one kit. No complex wiring. We set it up fast. You power lights, chargers, and small appliances immediately. Plus you save money!
Without one, you waste precious solar energy. Our SRNE MPPT controllers squeeze 30% more power from your panels to your batteries. Your system works smarter, not harder. Worth every shilling for you.
Got 3-phase equipment but only single-phase power? Our SG600 Converters fix this for you. No expensive grid upgrades. Run your workshop machines smoothly using solar.
Absolutely. Visit our Nairobi shop or contact us. Touch the panels, inspect the inverters and all other solar products. Seeing is believing – and we want you 100% confident.
All items come with warranties based on product. You call us. We test it. If it is faulty, we will replace it for you. Your trust means everything to us.
While we focus on supplying solar products, we partner with trusted installers across Kenya. Tell us your location – we’ll connect you with experts we’ve vetted personally. Your safety comes first.
